The demand for chat bots of all kinds is increasing. While the popularity of mobile applications is gradually dropping. Hence the conclusion: if you want to most effectively develop your business implement new technologies. And if you don’t believe, here you have 5 reasons to start using chat-bots now.
Chat-bots are capable of becoming the single voice of the brand
Today companies use to promote their products and services several social networks. As a consequence, it is necessary to ensure that different pages filled with content simultaneously and also regularly. This sometimes causes difficulties.
But with the help of chat bot you can manage the publications of the brand on all platforms from a single center. All because they are pre-integrated into social networks. By the way, applications for the same situation. With one chat-bot, you can manage many different services.
Chat-bots are already optimized for mobile devices
When developing this sort of programs approach mobile-first, so you yourself do not have to spend time and money on mobile optimization. To create some special conditions for the use of the bot is also not necessary. Here, as in hotel rooms, all-inclusive – just take and use.
Chat bots analyze user data in real-time
Any changes in the behavior of your customers is immediately recorded chat-bots. Due to this, marketers can obtain valuable data about customers and use them to personalize promotional emails, notifications and in General to optimize all of your campaigns.
Chat bots provide continuous client support
People can’t endlessly answer questions and give advice, and chat-bot – completely. With their help, your customers will be able to make purchases and order services almost around the clock. Chat-bot with no offend inadvertently and be patient to any customer. As a result, your service will improve, and good service always attracts more customers.
Development chat-bot is cheaper than developing a mobile app
The application is always created from scratch, but the chat bot is ready. You just need to ask him relevant to the specifics of your business behavior. It will take no more than 1/4 of the time you would have spent on creating the application.