User experience and security go hand-in-hand With DevSecOps to find the right balance
08.02.2022A guest post by Tommy Ziegler *
Apps and digital services need to provide a flawless user experience these days. This also includes the highest level of performance and security. DevSecOps helps to find the right balance between good handling and not too restrictive security measures.
For their applications and services, companies should optimize the user experience as well as ensure a high level of security.
(Picture: meenkulathiamma – stock.adobe.com)
The expectations of consumers for digital services and applications have increased significantly, as the study “The App Attention Index” by AppDynamics shows: Among the German participants, for example, more than half (54 percent) confirm that they no longer want to tolerate poor performance in the future and only give brands a chance to impress them with their digital offer.
(Photo by Dev-Insider)
E-book on the topic
Users demand high performance and constantly available services and platforms that they can rely on. In the competition for the best user experience, however, security aspects must not take a back seat. Especially since software in the modern IT landscape is increasingly based on cloud-based and distributed services, the security area has expanded dramatically.
For these reasons, it is more important than ever to provide users with a trustworthy environment in which their data is secure. If there are data breaches, the trust of the customers quickly disappears into thin air and can only be regained with difficulty.
Security at the heart of the software lifecycle
Technologists have recognized that they must therefore think about security from the very beginning and integrate it as a fundamental component in the software development process. This synchronized approach allows you to ensure that the user experience of digital services and applications is as good and safe as possible.
Currently, the DevOps framework still prevails in software development, where development and operations teams work together to make software iteration and deployment more agile. This methodology focuses on optimizing the delivery speed, but safety tests are usually carried out only after the development process.
However, this makes it more difficult to find errors in the software and leads to the fact that the correction takes more time. At the same time, the likelihood that errors will remain undetected and will only be noticed by the end users increases. As a result, companies can no longer afford to have their UX and security teams work separately from each other.
DevSecOps is a modern approach that takes advantage of DevOps, but takes security aspects into account from the beginning of the development project and integrates them into the software architecture. When security and development teams work together, security issues are identified before they have a negative impact on customers or the company and can be resolved in a timely manner.
In addition, the probability decreases that costly and time-consuming corrections or revisions of the software will be necessary afterwards. A recent report from ESG Research also showed that 78 percent of companies with a mature DevSecOps approach are able to deploy code faster.
A unified view for better collaboration
The maturity level of DevSecOps is closely related to improved, cross-team collaboration. However, for this framework to work successfully, all team members need a complete and unified view of the IT stack.
As the “Agents of Transformation 2021” report by AppDynamics makes clear, the majority of technologists (96 percent) are aware of the negative consequences if they do not use tools that offer them transparency over the entire IT infrastructure and take both performance and security into account. A full-stack observability platform enables these detailed insights not only into the individual digital applications of a company, but also the underlying infrastructure.
This helps the teams align with a common context, simplifies collaboration, shortens response times and permanently reduces application downtime. With a system that integrates performance and security data, including threats and exploits in real time, DevSecOps teams can more effectively solve problems that affect the user experience.
More innovation through DevSecOps
Companies cannot afford stagnation if they want to remain competitive and relevant. That’s why you should encourage your security teams to stop limiting themselves to the implementation of IT security measures.
Instead, you have a great opportunity to contribute to innovative applications by introducing improvements that both optimize the user experience and ensure a high level of security. When the two go hand in hand, consumers’ expectations are met, if not exceeded.
* Tommy Ziegler works as a Sales Engineer at Cisco AppDynamics. There he advises customers on the monitoring of modern software systems. With his many years of experience as a developer and consultant in the areas of agility, cloud, continuous delivery, DevOps and microservices, he shows how AppDynamics helps to create transparency in these topics.
E-book on the topic
DevOps and Security
This eBook covers the following topics:
Download the eBook “DevOps and Security”