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A third of SMB companies have not received payment for services from customers

admin by admin
August 17, 2020
in IT news
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A third of SMB companies have not received payment for services from customers
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A third of SMB companies have not received payment for services from clientoperation Alexandrov

Треть компаний СМБ не получили оплату за услуги от клиентов

Platform “Mail.ru for business” and the Bank “Sphere” conducted a study and found out how there was a business relationship between the parties during the period of the pandemic coronavirus.


The company’s SMEs faced difficulties in working with contractors: 40% were forced to wait for longer than planned, 15% contractor went bankrupt or closed, and 11% not
was able to get the money back for work not done, 9% were dissatisfied with the quality of the work performed.

The entrepreneurs also admitted that it is always trying to check out a contractor before you start cooperation with him. Assess the reputation of the Manager or Trustee of 38%, 28% learn about
the existence of tax arrears of the company partner. On the facts of litigation with former clients request data 27%. Another 23% of respondents pay attention to the date of registration
legal entity,and 18% in the rate of change leaders.

Entrepreneurs become more mindful. According to the Bank Sphere, in March the number of applications for review of contractors increased by 30% in April — 50%. In may, the figure began
to decline, and by the end of the month returned to pre-crisis values.

Those entrepreneurs, whose companies were the contractors said that their customers asked for lower prices (50%) or to provide service on credit (18%), not paid for work performed or
paid partially (35%).

The study was conducted from June 23 to July 8, 2020, 2161 among employees of SMB.

SMB, Crisis

Mail.ru

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