New York The US company Amazon will be launching its virtual health service Care at the end of the year. This was announced by the responsible vice President Neil Lindsay in an e-mail to the employees. Amazon Care started in 2019 for employees in Washington State, where the group is based. They served as test users before all U.S. employees got access to the service last year.
The service connects patients virtually with doctors and nursing staff, who are available 24 hours a day. Amazon Care does not have its own premises, but offers in-person services, such as vaccinations and flu tests, in several US cities, including Seattle and Washington, D.C.
The decision to discontinue came as a surprise, because Amazon announced in February that it was planning to expand the offer to 20 more cities. Since last summer, Amazon Care has also been offered to other private employers in the United States.
Despite all efforts, it has become clear that Amazon Care is not the right solution for corporate customers in the long term, Lindsay wrote to justify the decision. A company spokesman declined to comment on how many people are losing their jobs due to the hiring of Amazon Care.