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Digital business transformation: four urgent tasks

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June 25, 2020
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Digital business transformation: four urgent tasks
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Digital business transformation: four actual zaachila Blinkova | 25.06.2020

Цифровая трансформация бизнеса: четыре актуальных задачи

Edition TechNative offers CIO to focus on four challenges of digital transformation, given the situation in the world and in the economy. It is noted that the pandemic and fallen financial
the problem has forced many companies to reassess their own strategies and to set new priorities, given changes in the IT budget.

Despite the fact that the uncertainty of the future, it would seem, forced to put activities “on pause” to determine the situation, many took a proactive stance. Despite the stormy weather, and
uncertainty, they do not want to otkazyvatsa in the harbour, preferring to create new services for customers, to build a Foundation for growth and to increase their own efficiency.

My first piece of advice in TechNative to make lemonade out of lemons and extract the positives out of isolation. The pandemic has taught many companies work in a distributed manner, actively using tools for collaborative
work. This is in many cases created new types of relationships, not previously existing, and has consolidated a network of communications between company departments and individual professionals. In many cases
it is partially “melted” barriers between different departments, increasing the cohesion of the team as a whole. It is suggested not to lose these capabilities.

The author expresses the opinion that the time has come to engage in the direction of “Everything as a Service” right up and do all sorts XaaS’s reality. In particular, in recent years, a product
“the event-as-a-service” (Events as a Service). If you focus on XaaS technologies, in the future, the company will become more resistant to all kinds of shocks. Most often, the work associated with XaaS
the growth of the IT staff, but gives the opportunity in the future to scale services.

In addition, it is noted that now is a good time to carefully examine the user experience, increase customer focus, shifting the emphasis from product to the “customer experience”.
The pandemic has made many of us more sensitive and emotional, knocking the scheme “home-work-home” is pushing to put people and their needs at the forefront.

In addition, in the case that some IT projects has slowed down due to objective reasons, it is possible to direct the released personnel to other projects, such as those aimed at improving
efficiency and cost reduction through automation. Automation of simple and routine tasks is often underestimated, but it can be compared with the strengthening of the Foundation on which the organization will be
to grow more comfortable and its resistance will increase.

digital business transformation

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