The IT world is characterized by a lot of coding, data, theory and nerdiness, but there is also a need for a more human aspect. Often when something needs to be communicated from your IT company to customers, to collaborators or elsewhere than internally, it can be difficult and challenging for non-IT people to understand the meaning and language, as it is often very heavy. So it may be a good idea to change the communication and workflow in the company so that you can appeal more broadly and have a better dialogue with customers and partners.
Social intelligence is also important in IT
Many people who have dealt with different IT companies and IT departments mention that it can be difficult to understand the message and meaning if you do not have a thorough knowledge of the IT world and know the usual programs, terms and expressions.
It is a shame, as there can be a lot of information wasted on handover, both internally in companies from department to department but also between companies that work together and do tasks for each other. It is particularly problematic if you support or manage some systems for another company, where there is time and time again miscommunication.
It is therefore important to be able to formulate the IT-heavy messages and formulations in a more easily digestible and understandable way, so that other forms of employees also get something out of the message and handover. It’s something you can focus on, so you can act as an intermediary who can see both sides of the matter and the starting point.
Consider continuing to become a leader
If you have an interest in making a difference in the company you are in, it could be that you should think about becoming a form of leader. As a general employee, you are often inside the engine room and do a job that others help to shape and lay out the strategy for.
It can be nice and interesting to be allowed to have the big overview and help shape the company. It is both the direction of the company, organizational structure, work culture but also the communication with the outside world and customers.
Among other things, having a less IT-heavy approach and handover is something that must be considered higher up the hierarchy. If you have an interest in being a leader and making a significant difference for the given company, you can read more at Business.dtu.dk that educates people who have ambitions and the skills for more.
Disseminate the messages in the best possible way
Communication is a crucial part of today’s society, and communication is very complex and encompasses extremely many things and facets.
Both internally in the company and to customers and business partners, it is important to radiate and communicate the right things so that you reach the goal of what was originally planned, and it is not as easy as it may sound.
Sometimes it can be nice to get some experts ‘ views on the matter and one’s own workflow. Bro-kommunikation.dk have extensive experience with many different projects and may be able to help you.
Do you have the legal perspective?
Like IT, law is also very complex and has a difficult technical language that you have to know a lot before it makes sense for you. So there are some parallels between these two subjects.
As an employee, you can contribute even more value if you acquire some skills and knowledge within the legal field. Law is very broad and you may not be an expert at all, but maybe there is a branch that is relevant to your business.
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Advertisement the IT world is characterized by a lot of coding, data, theory and geeky, but a more human aspect is also needed. Often when something needs to be communicated from your IT company out…
Written d. 29 Oct 2019-No comments