Are you a geek? do you want to stay in the most extravagant and cutting-edge technological hotels? Don’t miss our selection.
This is not an invention of Skynet, the Henn-na Hotel in Japan, which operates since 2015, is staffed by more than 10 humanoid robots to receive the guest, transport the luggage and clean their rooms. How do the hotels of the future aim to surprise us? What will the new technological advances mean when living our holidays?
The tourism and hotel sector must adapt its infrastructures to the demand for greater and better connectivity and ICT services. The Hotel Technology Institute (ITH) said that the Internet of Things it’s going to be the biggest transformational factor in customizing the customer experience in the coming years.
For its part, according to this year’s Lodging Tecnhology study, published by Hospitality Technology, 61% of hotels plan to increase technology spending between 2018 and 2019. All this onslaught of disruptive technology, coupled with a new generation of hoteliers, seems to put an end to traditional management to make way for more efficient, adaptable and cost-effective cloud systems.
What is the true technological reach of the hotel sector?
The progress and investment hospitality will be focused on the progress of service automation, personalization of the offer, WiFi and technology at the service of the customer, social networks and Cloud based.
Compared to other industries, hospitality has been slow to adopt the latter. For those immersed in this industry, resistance to change comes as no surprise.
PMS represents the backbone of hotel operations and interacts with a variety of other key management channel systems. In the past, PMS was used to manage check-in and check-out and cleaning services. However, PMS now covers the entire guest experience, including the booking process to capture guest data for future interaction.
For example, if an administrator needs to share data between properties, they must do so manually, which requires a lot of labor. Cloud-based systems eliminate this task of manually sharing. With the ability to track activity at any time, hoteliers have instant access to key data necessary to evaluate the efficiency of your hotel’s operations, including cleaning, maintenance and guest relations.
Similarly, the queues for check-in are terminated, in Starwood Hotels & amp; Resorts and at Hilton Worldwide its honorary members are offered the possibility to register at the hotel and pay through an app. In addition to having sensors that detect the amount of light that enters the room during the day, to adjust the intensity of the artificial lighting of the same, or applications to interact with our television.
Hotels also need marketing campaigns and strategies. They use data to capture the attention of travelers, position themselves and establish competitive rates throughout the year.
In Hotel Pengheng Space Capsules all workers are robots. However, the rooms are not suitable for claustrophobic as they consist of “space”cabins. Are you ready to sleep aboard the Nostromo and jump into hyperspace?
In Chiba, near the Disneyland of Tokyo, the hotel offers an exciting experience to its guests being attended by individuals jurassic receptionists.
For his part, although the Eccleston Square in London, it seems traditional, with tablet and phone screens that control the intensity of light and music, showers in which water slides down the wall with the option of instant freezing, flat TV screens embedded in the bathroom mirror, iPads that allow you to order what you want from the comfort of your bed, etc.
Ovolo 1888 Darling Harbour in Sydney, known as the InstaHotel, or by us as the hotel influencer, is already the pioneer in offering its guests extra nights depending on the number of followers in Instragam they have. It contains a network of photographs and selfies so that visitors can upload photos with the hashtag # 1888Hotel and these are displayed on screens around the hotel.
A whole series of advances that make us wonder if in the future the hospitality sector will not be starring exclusively by technology.