The Russian market of it services will decline in 2020 geducation Alexandrov
The results of the first part of the study of the Russian market of it-services, conducted by IDC, the “Russia IT Services Market Analysis and 2019 2020-2024 Forecast”, the volume of Russian market of it services
increased in 2019, at 8.0% and made up 5.57 billion.
Digital transformation continues to gain momentum in many sectors of the Russian economy, creating the demand for it services. The main factors driving digital transformation are
increasing competition and growth opportunities in new markets, evolving preferences and behavior of customers and employees, as well as new standards and regulations. The main difficulty
digital transformation continues to be associated with limited budgets, lack of expertise and experience, managing change and measuring economic impact.
The last few years, major Russian companies are actively developing their internal it structure. These units are increasingly offering expert knowledge on the foreign market, taking part
business from traditional suppliers of it services, many of which are experiencing problems with cash flow and more exposed to the economic downturn caused by a coronavirus.
An outbreak of coronavirus dramatically changed the economic atmosphere and business environment in the country in March 2020 and will have a serious negative impact on the market of it services in the current year. End
consumers have become more cautious, which affects their spending on technology and services. Some companies have suspended major projects to upgrade the it infrastructure and instead
switched to improvement of the existing systems and increased their use of cloud services.
The Russian market of it services will decline in 2020. The greatest demand from customers will use cloud technologies and related categories of it services, like hosting
maintenance and administration of software and hosting infrastructure services. The difficult economic situation will serve as a deterrent against long-term projects of system integration. Services
consulting, customization and development of custom software will be in demand from customers, actively involved in the processes of digital transformation and import substitution. Outsourcing services are
to play an increasingly important role and to be less affected by the economic downturn.
“Information technologies and related services have already helped millions of people to keep their jobs, allowing the switch to remote work in the period of self-isolation. Crisis, despite its
damage to the Russian economy, ultimately will stimulate the development of the market of it services. He will be a contributing factor to the emergence of new business initiatives that increase competition, activates
organizational change and open new opportunities for growth,” Natalia Vinogradova, program Manager research, IDC Russia and CIS.
services, IT-market
IDC
