Bonn This applies at least when the respective technology is available in the visited country. The Federal Network Agency points this out.
In concrete terms, this means, for example, that someone with a mobile phone contract that includes 5G use is also allowed to use 5G in the travel country at no extra charge if the technology is available there. However, there is no entitlement to a newer mobile radio technology than the one used at home when traveling in the EU: if you “only” have LTE at home, you are no longer entitled to LTE in the rest of Europe.
The fact that the network standard is required for roaming is an innovation of the revised EU Roaming Regulation, which comes into force on July 1. Since the summer of 2017, Europeans traveling in another EU country have been charged only as much for phone calls, SMS and data as they would pay at home. This so-called “Roam like at home” has now been enshrined in the ordinance for ten more years.
From 1 June 2023, mobile service providers will also have to inform on their websites about all telephone number lanes where there is a risk of additional roaming surcharges.
From 1 June 2023, there must also be information on alternative emergency services via entry SMS, especially for the deaf, but also on public warning systems. In Germany, for example, this would be the Nina app.
According to the Federal Network Agency, this could be customer information on how roaming can be deactivated on the device or how a manual network selection works, for example in advance by SMS.
Or the mobile service providers generally deactivate data services in on-board networks – and activate them only after the consent of the customers, when they have been informed about the charges incurred.
However, an indication of the connection to an on-board network on the terminal or the prioritization of “normal” mobile radio networks can also be “appropriate steps” according to the information.
