The launch of the new Oculus Quest 2 he was involved in several moments of lights and shadows. The device has made it possible to enjoy spectacular moments of an increasingly real virtual reality, however, the experience was marred by the events suffered by some users, who complained of irritation problems caused by the foam band.
Glasses that irritate
It has been a problem quite repeated by many users, who commented on the networks and Oculus support forums about the appearance of a series of skin irritations on the part of the eyes and forehead. It has not been a problem that has reached more, since the irritation disappears quickly, and although the detected cases have been of a low percentage according to the brand, Oculus has preferred to tackle the problem at the root.
To begin with, the viewer will no longer be on sale immediately, and in the meantime they will work to include the definitive solution in all the boxes that leave their warehouses from August 24, at which point the viewer will once again be available worldwide. The brand has talked to dermatologists and professionals to detect the problem, and they have concluded that the best solution is to place a silicone case that prevents direct contact of the foam with the skin.
A foam that is non-toxic
The really important thing in the matter is that the foam included in the Quest 2 not include no type of toxic material or component that it is harmful to health. Oculus started an investigation process with experts in December to determine the causes of the irritation, and it has nothing to do with pollutants or dangerous agents.
Our Oculus community comes first. We’ve heard from a small percentage of you that you’ve been experiencing skin irritation from the removable foam facial interface on the Quest 2 headset and we’re taking steps to help. pic.twitter.com/HSYnhlSX3o
– Oculus (@oculus) July 27, 2021
What if I already have an Oculus Quest 2?
If you already have some Oculus Quest 2 at home, you will only have to request completely free of charge the new silicone case that will prevent you from touching the foam with your skin. To do this, you must complete the form that they will prepare on the official website, where you can request the new silicone protection by having a Quest 2 visor or by having purchased a separate Adjustment Pack. The website is currently not operational, but we leave you the link so you can try it when it works.
There is no evil that for good does not come
With the problem already controlled, the interruption in the distribution of the viewers will also serve to update the internal memory of the simplest version, since the 64 GB that came with the basic version of the viewer will become 128 GB when the Quest 2 they will be on sale again on August 24th.
So you know, if you were thinking of buying one of these virtual reality headsets, now you know that by waiting a little longer you will be able to take double the storage, which will not hurt at all considering the large number of virtual reality games that are available.