Foreign online retailers do not always keep what the product photos and article descriptions on the internet promise, warn the consumer protection authorities. Often a return of the ordered goods is not possible or associated with additional costs. Therefore, consumers – especially with suppliers from China – should pay attention to what conditions apply to the return, for example. Otherwise, seemingly cheap offers can suddenly turn out to be an expensive failure. Tip: The consumer advocates collect complaints. They have compiled a list online of which retailers from the Far East have had problems in the past. They advise to avoid these shops.
