If the bereaved do not want to bear any unnecessary costs, they should terminate the old contracts. If the contract holder has died, according to the telecommunications portal “Teltarif.de ” the right to extraordinary termination. However, if the mobile phone number is still used online as a two-factor authentication, it may make sense to keep the number a little longer.
When taking over: Many documents necessary
Anyone who decides to take over the mobile phone contract or the prepaid card of the deceased should “Teltarif.de ” note that a contract takeover is necessary. For this, in turn, a death certificate, will or certificate of inheritance would have to be available. It is also helpful to have the customer or contract number for customer service at hand.
In the case of a fixed-line contract, it is only worthwhile to maintain it if the apartment or house is still in use. However, if survivors are still attached to the phone number, it can be ported to a voice-over-IP service, for example. In this way you save the basic fee.
According to the experts, it is not recommended to use only the phone number. True, the transfer is free. However, the details of both providers would have to match up to the last detail – which ultimately should no longer be the case with the name or date of birth. A contract takeover is necessary beforehand.
