The cost of downtime data center| 05.07.2011
The study, conducted by the Ponemon Institute, it was estimated that the cost of one minute of data center downtime can exceed $ 5,000. As research material was taken
Data centers located in the United States. Emerson Network Power, speaking as a sponsor of research, released a report “the Cost of downtime data center: analysis of the financial impact of the vulnerability
infrastructure.” This document contains recommendations for strengthening the infrastructure of the data center to help reduce costs in the event of a forced outage, as well as tactics to enhance
the profitability of it investments.
The report is based on a new study by the Ponemon Institute, “Calculating the cost of downtime data center”, in which were analyzed the cost of 41 data center with a minimum area of 232 sq. m
various industry segments. This allowed to identify “lower threshold” the cost of downtime. A report based on this research, provides a comprehensive analysis of direct, indirect and hidden costs in
downtime data centers, including damage to critical data, reducing the efficiency of the organization, the impact of regulatory nature, as well as loss of confidence of key shareholders. In
it also provides an assessment of the contribution to the increased risk of equipment failure can make the shortcomings of the power, cooling, monitoring tools and maintenance of data centers.
Key findings of the report:
• The average cost of a minute of downtime data centers across all industries was about 5600 dollars.
• Average duration of incidents was 90 minutes, which in monetary terms is estimated at 505 $ 500.
• In the case of a complete exit data center failure, the average duration of outages was 134 minutes, and their average cost is about 680 000.
• In cases of partial release of data center failure, the average duration of outages was 59 minutes, and their average price — 258 000 dollars.
For companies whose business largely depends on the ability of the DPC to provide information and network services to customers (e.g., providers of telecommunication services and
companies working in the sphere of electronic Commerce), the cost of downtime is particularly high and can reach $ 1 million for a single incident (that is, more than 11,000 dollars per minute).
In the study, Ponemon Institute, 2010, commissioned by Emerson Network Power, polled more than 450 U.S. employees of the data centers. The subject
of research are the causes and frequency of downtime data center. With regard to the frequency of downtime, respondents said that over the past two years occurred 2.5 total yield of DPC failure. For
the same time outputs partial datacenter failure or disruption of only a few stands occurred 6.8 times. Often observed outages of individual devices or servers — 11,3
Participants in the 2010 survey as causes of unplanned downtime in the data center often called the malfunction of the battery of the uninterruptible power supply (65%), excess of power UPS
(53%), accidental emergency power off/human error (51 percent) and UPS equipment failure (49%).