Since the end of CES 2018 all the Internet is talking about the same thing, the battle to be the best voice assistant between Amazon and Google. Since Siri arrived on our phones, revolutionizing the artificial intelligence landscape, different companies have been involved in the race to develop the ultimate assistant. And this year, the assistants, who last year offered their help from small speakers, make the leap to the whole house.
A year ago, Amazon he introduced us to Alexa, a virtual assistant by voice that from a small device with the shape of a speaker offered us his help in topics such as making the purchase, putting music or looking for a recipe. And with that, the career of virtual voice assistants was just beginning.
For his part, Google he did the same by presenting his Google Assistant, compatible with systems Android. We had to face the revolution that brought Sirifrom the apple company. Thanks to his skill and strong charisma, Siri outperformed other attendees such as Corsican of Microsoft, or even his own Google Assistant in its beginnings.
This year, companies have made the leap away from small devices and become multiscreen, seeking almost omnipresence. That’s why Google he’s done his homework and stands up to Amazon updating your assistant and covering various devices.
According to Al Lindsey, head of the Alexa department at Amazon, the voice assistant is wanted to keep conversations of up to 20 minutes. It seeks to go beyond simple assistance. A tool that offers almost human company, presented opinions and logical answers. Does anyone remember the movie starring Joaquin Phoenix, Her? An artificial intelligence that encompasses various aspects of our daily lives. This would not be limited only to mobile devices, we also talk about the car, the refrigerator and lamps, all thanks to the alliance with LG, the appliance company.
And what advantages does this evolution have for users?
By providing naturalness to our assistant, they are achieved smoother answers. The user experience is more positive, causing a better reaction. The possibility of performing our actions almost as if you were talking to a friend, and responding to requests that do not involve a more formal or complex grammatical structure, encourages users to increased participation in processes such as those for which it was originally designed: buying through the Internet, integrating into the home automation of our home, or making suggestions.
But this is only the beginning. Maybe in the future, the system is capable of providing assistance to the elderly, just as the tele assistance current, still operated by natural persons. Replace the answering systems of companies with services facing the public. The possibilities open up in a wide range that everything can be expected, where we could see people talking to their voice assistant while waiting for the subway, for example.